Support

If you're on a version before 1.6.0, update. Some devices never finished registering for notifications, so the reminder had nowhere to be delivered. That's fixed in 1.6.0.

After updating, open Settings → Notification Preferences. If you see "This device isn't registered", tap Fix. If you see "Device notifications are off", tap Allow.

Also worth checking: if your frequency is set to "Only when watering needed", you'll hear nothing on days your lawn is fine — that's working as intended.

Often that's the app doing its job — letting soil dry toward its trigger is what drives roots deeper, so it will tell you to wait. Tap Why this recommendation? to see the actual numbers behind the call.

But if it's genuinely wrong, the usual cause is rain the app thinks fell on you and didn't. See the next question.

Weather data comes from a grid that's several miles across. A summer storm can soak your street and miss the station entirely — no forecast source can fix that.

So you can correct it. On My Lawn, tap the rain row, pick any day, and record what actually happened: nothing, light, steady, heavy, or an exact rain-gauge reading. Your moisture number recalculates immediately. It's free — no subscription needed.

Set them up as separate zones — each gets its own daily answer. During setup, choose "Save and add another zone" at the last step. If you're already past that, go to Settings → Zones → Add New Zone.

Not on iPhone or Android — tap "Continue as guest" and you're in. No email, no password. Your lawn lives on that device, so add an account whenever you want it backed up or synced to a second phone; everything you've set up carries over.

The web app does need an account. Browser storage gets cleared far too easily, and losing your watering history to a routine cache clear would be worse than the sign-up.

You don't need it. The full moisture model, your daily answer, evening reminders, the widget, the 14-day trend, and rain correction are all free and always will be.

Pro adds Sage — an AI groundskeeper that reads your live lawn data and answers questions about your lawn specifically — plus multi-model ensemble forecasts and Apple Weather as a data source. $2.99/month or $19.99/year, with a 7-day free trial.

Subscriptions are managed by the store, not by me, so cancelling goes through them. On iPhone: Settings → your name → Subscriptions. On Android: Play Store → profile → Payments & subscriptions. You keep Pro until the end of the period you've paid for.

In the app: Settings → Delete Account. That removes your household, zones, watering logs and rain corrections. It can't be undone. If you can't get into the app, use the form below and I'll do it manually.